Tonal requires professional installation and currently cannot be shipped or installed outside of the 50 United States. We’re not expanding outside of the U.S. yet, but stay tuned and subscribe to our newsletter to get the latest updates.

Yes, Tonal is available for purchase in Hawaii and Alaska! To determine if you live in our coverage area in Hawaii and Alaska, please check our list of serviceable zip codes here.

For orders delivered to Hawaii and Alaska, there will be an additional $255 shipping fee. Tonal weighs nearly 150 pounds and needs to be professionally installed to ensure you can be your strongest with Tonal.

For an optimal workout experience, we recommend 7′ x 7′ floor space, 7’ unobstructed wall space, and a ceiling height of at least 7’10”. You may be able to modify movements if your space is smaller. For more information please refer to our space requirements.

1-3 weeks after pre-installation survey is completed. After the necessary information has been collected, our professional installers deliver and install your Tonal. Installation takes less than an hour.

For more information please refer to our What to Expect article.

For your safety, it is important that Tonal is installed by our professional installers. In addition to delivering and mounting Tonal to your wall, our delivery partners will connect Tonal to WiFi, pair your Bluetooth Smart accessories, and get your account set up so you can start working out right away.

Yes, your Tonal can be reinstalled if you move! We have different relocation packages for you to choose from depending on your needs. We recommend purchasing your moving kit at least three weeks in advance so we can make sure you have everything you need ahead of time.

We support stud widths from 16″ to 24″, both wood and metal. Approved wall materials include drywall/sheetrock, plywood, and exposed wood studs. We also approve concrete, paneling, pine board, plaster, and stucco if they are 1.25″ or less in thickness. Learn more about support wall materials .

Our customer care team would love to hear from you! Call us at (855) MY-TONAL or via our Contact page .

If your studs are spaced wider than 16 inches and up to 24 inches, our wide mount bars will be used to securely attach the Tonal trainer to the wall. We offer decorative covers to hide the bars and retain Tonal’s sleek design. Learn more about wide mount adapters.